Shipping & Returns

Shipping:

We offer free shipping for US and International orders - Duties & Taxes are NOT Included. Your order will ship within 3 business days from the purchase date. Please allow 7-11 business days for your order to arrive after it has been processed. In most circumstances, your order will ship sooner than that; however, due to varying order volumes at different times of the year, it may take a longer or shorter amount of time.  

We understand that any extra duty and tax fees are inconvenient, however, these fees are set and collected by your country and are non-refundable. For more information on import duty and tax fees, please email support@uvanity.com.

Order Confirmation

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment. Please allow 48 hours for tracking information to update once you receive a tracking number. Local carriers will do the final delivery. 

Returns & Exchanges:

Refunds on items eligible for return are accepted within 30 days of receiving your order.

To be eligible for a return, all original packaging must be included.

If you are returning from the US and opted for the $1.00 USD option that provides free returns for store credit along with exchange protection during the initial checkout, there will be no charge for returning your order.

You will have the opportunity to initiate a return for either store credit or an exchange using our Returns Center and will be provided with a prepaid shipping label.

However, if you did not select the option for exchange protection during the initial checkout, you will be responsible for the cost of the return shipping label.

A friendly reminder that all items marked Final Sale cannot be returned or exchanged. Outbound shipping fees are not refundable.

After initiation of the return request you will have up to 30 days to complete the return or your refund will be automatically cancelled.

International Returns:

If you are located outside of the US please contact support@uvanity.com for your return authorization number. Please note that all international customers are responsible for shipping charges including duties and taxes. When returning items back to uvanity, we recommend adding insurance with tracking to ensure your package arrives at our facility.

If you have additional questions, please contact customer service at support@uvanity.com.