FAQs

When can I expect my order to arrive?

You can expect to receive your items within 7-11 business days for US orders. International orders may take longer. Please check our Shipping and Returns page for more details on shipping options, costs, and estimated delivery times.

Do you offer international shipping?

Yes, UVANITY provides FREE international shipping. Please check our Shipping and Returns page for more details on shipping options, costs, and estimated delivery times.

What payment methods do you accept?

UVANITY accepts a variety of payment methods, including credit/debit cards and other secure payment gateways. You can find the complete list during the checkout process.

Can I return a product if I'm not satisfied?

Yes, we want you to be happy with your purchase. We offer a 30-day return window, and you can initiate a return through our Returns Center. Please check our Shipping and Returns policy for detailed information on how to return or exchange a product.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking information. Use the provided tracking number to monitor the status and expected delivery date of your package.

Can I change or cancel my order after it's been placed?

Orders are processed promptly to ensure quick delivery. If you need to make changes or cancel your order, please contact our customer support team as soon as possible for assistance, and we can see what we can do to help. However, we cannot make any changes once an order has been processed.

How can I contact customer service?

For any questions, concerns, or assistance, our customer support team is here to help. Visit our Contact Us page for information on how to get in touch or email us directly at support@uvanity.com.